Hoosier Burger Case: Part 3
Read the Hoosier Burger scenario on page 161 in Chapter 5
of the text and address the following in a 1 to 3 page APA
a. Assume you are
preparing the customer satisfaction questionnaire. What types of
questions would you
include? Prepare five questions that you would ask.
b. What types of
questions would you ask the waiters? What types of questions would
you ask the cooks?
Prepare five questions that you would ask each group.
c. What types of
documents are you likely to obtain for further study? What types of
documents will most
likely not be available? Why?
d. What modern
requirements determination methods are appropriate for this